Terms and Conditions

Welcome to CREHUR Solutions LLC. By using our services, you agree to the following terms:

1. Nature of Services CREHUR Solutions LLC acts as a Project Manager and Home Management Coordinator. Our primary mission is to serve as the client's single point of contact, ensuring their time is respected and their investment protected. We specialize in planning, quality supervision, and facilitating active communication between the Client and execution teams. Our value proposition is based on active Project Management: we oversee every detail, control delivery times, and ensure the client's vision is met without unjustified delays. Our services include, but are not limited to: direct execution of home care projects, interior styling, professional cleaning, and real estate support services.

2. Management and Specialized Specialists

• Execution and Supervision: For all services, CREHUR Solutions LLC acts as the project lead, managing qualified teams and ensuring that agreed-upon aesthetic and operational standards are met.

• Licensed Requirements: For interventions requiring specific technical licenses (e.g., electrical, major plumbing, or structural renovations), our role is to identify, recommend, and facilitate the connection with licensed third-party contractors.

• Contractual Relationship: The client acknowledges that in these cases, CREHUR Solutions LLC acts as a management representative, while the formal technical execution agreement is established directly between the Client and the Licensed Specialist.

• Defined Responsibility: We oversee active communication, deadline compliance, and visual quality. However, technical liability and structural or professional warranties rest exclusively with the licensed contractor executing the work. Our responsibility is limited to excellence in management, coordination, and workflow supervision.

3. Reservations and Deposits Service reservations require a refundable deposit to secure your slot on our schedule and cover logistical planning costs. It is 100% refundable with a minimum of 24 hours' notice. Deposits are non-refundable in cases of no-shows or late cancellations.

4. Payments Services are confirmed upon receipt of payment or deposit through our secure platforms (Stripe).

5. Communications By contacting us, you agree to receive phone calls and SMS communications related to your service and project updates.

6. Professional Commitment and Liability: At CREHUR Solutions LLC, we strive for excellence and impeccable service. In the event of a dispute, our liability is limited to the professional management and coordination fees paid for the specific service provided. We are committed to working closely with our clients to resolve any concerns and ensure a positive experience.